Privacy Policy

Last updated: May 13, 2026

1. Information We Collect

When you use CoteZip, we collect information you provide directly:

Account information: name, email address, and password (or Google account details if you sign in with Google).
Order information: sender name, recipient name, address, phone number, delivery date, and card/ribbon messages.
Payment information: processed securely by Stripe. We do not store your credit card number.
Address book: saved delivery addresses you choose to store for future orders.

Process and fulfill your flower delivery orders.
Send order confirmations, delivery updates, and customer service communications.
Manage your account, points balance, and referral bonuses.
Improve our services and website experience.

We share your information only as necessary to fulfill orders:

Flower delivery partners in Korea: recipient name, address, phone number, delivery date, and message.
Stripe: payment processing.

We do not sell your personal information to third parties.

We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls to protect your data.

We use essential cookies to maintain your login session and shopping cart. We do not use third-party tracking cookies.

You may request to access, update, or delete your personal data at any time by contacting us.

For questions about this Privacy Policy, contact us at info@cotezip.com.